Moonlighting Solutions, LLC (“MLS” “Company”, “we”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we use any personal information that you provide to us, including through any mobile application made available by MLS (each, an “App”) and MLS’s website (http://moonlightingsolutions.com, the “MLS Site”), all of which are collectively referred to herein as the “Sites.” To better protect your privacy, MLS provides this policy explaining our information practices and the choices you can make about the way your information is collected and used in connection with MLS. By using any of the Sites, you confirm that you accept all MLS Site terms and conditions of service and any App end user license agreement, and that you have read and understood and agree to and accept this Privacy Policy. We may amend this Privacy Policy at any time. If we make a material change to the way in which we collect, use, and/or disclose your personal information, we will post a notice on the MLS Site and/or send an email to users who have provided an email address.

 

Information about Us

Our services, and the Sites, are operated by Moonlighting Solutions, LLC, 1150 Revolution Mill Dr., Studio 6, Greensboro, NC 27405. You can contact us at: info@moonlightingsolutions.com.

Consent to Privacy Policy

By using any of the Sites, you signify that you have read and agree with the terms of this Privacy Policy. When you order and purchase our services, you may be asked to consent to certain uses of your Personal Information. You have the right to withdraw this consent at any time by contacting us at: info@moonlightingsolutions.com.

How We Collect Information from or about You

MLS may collect information relating to you or which can reasonably be used to identify you. At other times, MLS may collect information from you or about your use of our services that cannot reasonably be used to directly identify you. We may collect these types of information from you in several different areas on the Sites, including those mentioned below:

• Registration. You may be asked to complete a registration form to set up an account and to provide some Personal Information. You may be asked to choose a user ID and password in order to access your account, as well as to take advantage of certain features on the Sites. You will have the opportunity to decide whether or not to disclose Personal Information to us and what communications you would like to receive. Please be advised that access to certain services available on the Sites require registration and if you elect not to provide such information, you will not be able to have access to those services.
• Information Submission. If you use or interact with us on the Sites, we may ask you to provide certain personal information about you, including name, address and contact information, demographic information, and other information.
• Contacting Us. If you contact us by email, telephone or any other means to report a problem with the Sites or our services, or you request information from us, we may record your personal information, as well as the content of your communication, for account management, training, and monitoring purposes. Calls may be monitored or recorded for training purposes.
• Electronic Communications. When you engage in email, SMS or MMS communications with us, we may log and store such information, including as necessary or for training and monitoring purposes. We may also keep records of various communications regarding the types of services that you indicate are of interest to you via your response to email, text or social media messaging. You have the option to opt out of our marketing communications when you complete your purchase check out process on the Sites or by clicking “unsubscribe” in our emails or replying “STOP” to our text messages. While we take all reasonable steps to protect the privacy of the Sites visitors, we cannot promise that the current limitations of our online applications programming will address every browser setting or honor every personal browser preference. In particular, we have not implemented the necessary program changes to honor “Do Not Track” or “DNT” browser signals. As our online applications programming is refined, we will take all reasonable steps to honor such requests in the future. Please return to this Privacy Policy for further updates on this topic.
• It is possible that online Service Providers (defined below) may implement technologies that allow for the collection of personally identifiable information over time and across third party websites. We recommend that you review each privacy policy posted on the websites that you visit to better understand privacy practices on those websites.
• Cookies and Tracking Technology. We may use a number of tools, such as “cookies,” to collect personal information about you, your computer access points, and the web browser that you use to connect to the Sites. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies collect information that is transferred from your browser or computer’s hard drive to us. For more information about cookies, visit: https://allaboutcookies.org.

We seek to use the following categories of cookies on the Sites:

• Strictly necessary cookies. These are cookies that are required for the operation of the Sites. They include, for example, cookies that enable you to log into secure areas of the Sites.
• Analytical/performance cookies. These cookies allow us to recognize and count the number of visitors and to see how visitors move around the Sites when they are using them. This helps us to improve the way the Sites work, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These cookies are used to recognize you when you return to the Sites. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to the Sites, the pages you have visited and the links you have followed. We may use this information to make the Sites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
• Third party cookies. Some advertising on the website is displayed on third party websites and put in place by a third party. These third parties use their own cookies to analyze how many people have seen and/or clicked on an advertising banner. The cookies placed by third parties are based on the cookies policies of the companies which place them.

MLS may also collect additional information from your web browser each time you visit the Sites. This information may be anonymized/aggregated (Non-Personal Information) or may identify you when combined with the Personal Information you have given us. This information may include:

• Information about your visit, including the pages that you visit, “click stream” data to, through and from the Sites (including date and time), products you viewed and searched for, length of visits to certain pages including video content, page response times, download errors, page interaction information (such as scrolling, clicks, and mouse-overs), the promotions or advertisements that you click on, the course materials you watch or download, and other actions that you take while using the Sites; and

• Technical Information, including your login information, your IP address, the type of browser, the time that your browser was used to access the Sites, browser plug-in types and versions, operating system and platform and the referring website address. Our Service Providers (defined below) and supporting service platform providers may also use other standard web-based technologies to analyze your movements while accessing the Sites. The technologies may include analytic solutions, web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our product and service campaigns and marketing programs, allow us to customize the services offered on or through the Sites, and help determine the best use for Website content, and product and service offerings. Some of this information, including the IP address, may be stored on our Service Providers’ server logs, and may be available for extended periods of time.

What Information is Collected From or About You 

We may collect the following types of information from or about you, including during the previous twelve months:

• Identifiers, such as your name, telephone number, email address, date of birth, home or business mailing address, your IP address, geographic location, demographic information, and, if you register with us, your username and password. These elements may also qualify as “personal information” under Cal. Civ. Code 1798.80;

• Characteristics of protected classifications, we may collect such information that you may provide to us in surveys such as race, color, religion/creed, national origin or ancestry, sex, age, citizenship, occupation, marital status, income and/or employment status.

• Internet activity information, such as information about your visit, including information collected through the use of cookies, the pages visited, “click stream” data to, through and from the Sites, the promotions you click on, the course materials you watch or download, your movement across the Sites, and other actions that you take while using the Sites, as well as technical information, including browser type, the time that your browser was used to access the Sites, browser plug-in types and versions, operating system and platform and the referring website address.

 

How Your Information is Used

MLS and its business partners may use your information for the following purposes:

• Perform obligations arising from any contract entered into between you and us, and/or to provide you with information or services;
• Determine your general geographic location and internet service provider to enable us to quickly and efficiently respond to inquiries and requests;
• Complete transactions that you have requested;
• Communicate with you about your account or transactions with us;
• Send you information regarding changes to our policies;
• Personalize content and experiences on the Sites;
• Optimize or improve our services and operations;
• Detect, investigate and prevent activities that may violate our policies or be illegal; and
• Send you information concerning MLS services (or third-party services if you have specifically consented to this).

We may also use your IP address to help protect us and our Service Providers from fraud. Additional uses of your information will allow us to tailor services specific to your needs, to help organize and manage your customer relationship and our business, to conduct business, to provide you with customer and member support, to perform functions that are described to you at the time of collection, and to enforce the Sites’ terms & conditions.

We may also use aggregate information to improve the Sites. For example, our Service Providers may report to us that there were a particular number of visitors to a certain area of the Sites, or that a certain number of men or a certain number of women completed our registration form in particular areas of the Sites. Such information may also be used to analyze the effectiveness of our business and advertising models.

Shared Information

How and When We Share Your Information

In the course of providing services to us, each of the categories of information listed in the section entitled “What Information Is Collected From Or About You” are shared with Service Providers for a business purpose.

MLS uses the services of independent companies to provide certain services to you, including, without limitation, website hosting services, cloud hosting service providers, mobile application providers, and internet connectivity services (“Service Providers”). We may share your information with these third parties as appropriate in furtherance of any contracts entered into between you and us.

We also may share information with analytics and audience and traffic measurement service providers (such as Google Analytics). Traffic measurement services analyze the traffic on the Sites and measure the use of our Services. Audience and traffic measurement services allow us to collect anonymous traffic and behavior information from the Sites by monitoring anonymous visitor activity. These services may set and access their own cookies on your computer.

We also may disclose your personal information as is necessary to:

1. comply with a subpoena or court order;
2. cooperate with law enforcement or other government agencies;
3. establish or exercise our legal rights;
4. protect the property or safety of our company and employees, contractors, vendors, and suppliers;
5. defend against legal claims;
6. help with internal and external investigations; or
7. as otherwise required by law or permitted by law.

We may disclose your information in connection with the sale or merger of MLS or any transaction that involves the sale or assignment of some or all of our assets.

We may work with LinkedIn, Facebook, other social network sites, YouTube, on-line marketing platforms and programmatic advertising services to display interest-based MLS ads to you in various on-line settings. We may share hashed/encrypted email addresses or phone numbers with these social media and on-line platforms to enable them to identify which users purchase our services, visit our websites, or express interest in us or our services. If you do not want to receive interest-based ads on these sites, you can adjust your ad preferences through your settings on those sites.

Cookies allow third-party advertisers to show you advertisements or content you might be interested in. Third-party vendors may also pool the information that they collect from the Sites with other sources of information, which other sources of information may include your name and mailing address, for purposes of determining whether you might be interested in receiving direct mail. Note that any images (or any other parts of a web page) served by third parties in association with third-party cookies may serve as web beacons, which enable third parties to carry out the previously described activities. 

You have the option to provide or withhold your consent when you complete your registration on the Sites. Thereafter, if you would like to withdraw your consent, please contact us at info@moonlightingsolutions.com, or write to us at Moonlighting Solutions, LLC, Attn: Privacy, 1150 Revolution Mill Dr., Studio 6,Greensboro, NC 27405.

 

Categories of Information Shared

As described above, we share the following categories of personal information for a business purpose, as we have in the preceding twelve (12) months:

• Identifiers, such as your name, telephone number, email address, date of birth, home or business mailing address, your IP address, geographic location, demographic information, and, if you register with us, your username and password. These elements may also qualify as “personal information” under Cal. Civ. Code 1798.80;

• Characteristics of protected classifications, we may collect such information that you may provide to us in surveys such as citizenship, occupation, marital status, income and/or employment status.

• Commercial information, such as types of services you have indicated interest in, your marketing preferences, your survey responses, and your electronic correspondence with us (e-mails, SMS, and MMS communications).

• Internet activity information, such as information about your visit, including information collected through the use of cookies, the pages visited, “click stream” data to, through and from the Sites, the promotions you click on, the course materials you watch or download, your movement across the Sites, and other actions that you take while using the Sites, as well as technical information, including browser type, the time that your browser was used to access the Sites, browser plug-in types and versions, operating system and platform and the referring website address.

 

Links to Third-party Websites

Links from the Sites may allow you to directly access websites operated by third parties, including, without limitation, our Service Providers or marketing partners. The privacy policies of these third-party websites may differ from ours. These websites may ask you for Personal Information. Please review the privacy policy on third-party websites before submitting information, because we do not have control over the use of information collected on these websites.

You may be able to access the Sites or your MLS account information or content through third parties with whom we have marketing relationships. Some of these third-party marketing channels may be “co-branded” with our logo; however, note that these third-party channels are not operated, controlled or maintained by MLS. These channels or links are provided for your convenience only and should be used with your discretion and prudent judgment. Links from the Sites to third-party websites do not constitute sponsorship, endorsement, or approval of the content, policies or practices of such third-party websites. The collection and use of your information by such co-branded third party is the responsibility of the co-branding partner, and they may use your personal information for their direct marketing purposes. We are not responsible for any information these websites or digital channels may obtain and we do not oversee their policies or practices. This Privacy Policy does not apply to information provided to or gathered by the third parties that operate them.

International Data Protection, Information Security and Storage

Information that we collect from you may be transferred to, and stored at, a destination outside the United States. In such event, we will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

The United States may not have data privacy laws that are deemed to afford an equal level of protection for your Personal Information as those laws legislated at the direction of the European Union or similar geopolitical, national or regional legislative bodies. However, please be assured that MLS will continue to adhere to the principles stated in this Privacy Policy and will make reasonable efforts to comply with applicable international, national, regional, territorial, and provincial laws in connection with any information collected through the Sites.
MLS will endeavor to preserve the integrity, confidentiality, and security of personal information and afford such personal information reasonable level of protection.

The Sites is not intended for use by users located outside the United States. For those users located outside the United States, we advise you that your information may at times be accessible by individuals who are located worldwide including in countries that the European Commission or other geopolitical regions have not been determined to provide the same level of data protection as in your country, province, territory or geopolitical region. By providing us with your Personal Information, you consent to our use of it in accordance with our Privacy Policy, including the transfer of your information across international boundaries to jurisdictions anywhere in the world as permitted by local law.

MLS makes reasonable efforts to ensure that our Service Providers, and any other person to whom we disclose your Personal Information to, have implemented appropriate physical, electronic, and procedural security measures to assist with safeguarding your Personal Information, and to help protect against unauthorized access and disclosure. We use contracts and other measures with our Service Providers to maintain the confidentiality and security of your Personal Information and to prevent such Personal Information from being used for any other purpose.

Notwithstanding our efforts, the Internet, online services and social media have inherent security risks. MLS cannot promise, and you should not expect, that your Personal Information, personal searches, and other communications will always remain secure. You should take care with regard to how you handle and disclose your Personal Information or any username or password that you are required to use to access services on the Sites or online service.

Deleting the Information We Hold About You

We will retain your Personal Information for as long as your account is active or as needed to provide you services. You may cancel your account or request that we delete (or restrict the use of) any, or all, of the information we hold about you, unless we need to retain your information as necessary e.g. in order to comply with our legal obligations, resolve disputes, and enforce our agreements. If you would like us to delete your information, please contact us at info@moonlightingsolutions.com. Please be advised that if you request deletion of all the information we hold about you, this may result in terminating your ability to continue to access digital downloads and digital streaming versions of our information or services resident on our servers or platforms.

We may restrict or block the processing of your request to delete information in the following circumstances:

1. where you have made a request that your information be deleted or you have questioned the accuracy of your information, and your request is being verified; or
2. where we need to retain the data to comply with law, regulation, internal audit requirements, or to establish, exercise or defend a legal claim.

Accessing Your Information; Corrections

If you wish to receive information relating to the information we hold on you, this request should be made to info@moonlightingsolutions.com. We will respond to the extent reasonably possible and in accordance with applicable law. We take care to keep Personal Information in our records as accurate, complete and up to date as necessary for the purposes for which it is used. However, we also rely on you to tell us when your Personal Information changes. If you believe we hold inaccurate or incomplete Information about you, please contact us at info@moonlightingsolutions.com.

Other Social Media Websites, Blogs, Message Boards

The Sites, including any MLS Apps, may make forums, chat rooms, commenting and message boards available to you and other users. You are not required to provide any Personal Information when using these areas but you may choose to do so. If you post Personal Information online, it will be publicly available, and you may receive unsolicited messages from other parties. In addition, when you post a comment, the username with which you registered for the Sites and your current location may be made publicly available on the Sites. By using the commenting features of the Sites, you acknowledge that your username and location information will be disclosed. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose Personal Information in these areas. To request removal of your Personal Information from our message boards or other community forums, contact us at: info@moonlightingsolutions.com. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

General Audience Website Not Directed Toward Children

The Sites are general audience sites. Our content is neither directed toward minors nor children who are under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If MLS or our Service Providers become aware that a minor or a child under the age of 13 has provided us with Personal Information without the parental consent, that information will be deleted from our databases. Parents who have questions about Personal Information that may have been submitted by a child under the age of 13 should email us at: info@moonlightingsolutions.com.

Amendments to Privacy Policy

We may amend this Privacy Policy at any time. If we make a material change to the way in which we collect, use, and/or share your Personal Information, we will post a notice on the Sites and/or send an email to users who have provided an email address. Please note that you should always update your Personal Information and provide us with a current email address.

Your California Privacy Rights

California residents may request information from us about the information we have collected from and about them and the information we have shared with service providers and other third parties over the past twelve (12) months, including: (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information is collected, (3) the business or commercial purpose for collecting your personal information, (4) the categories of third parties with whom we have shared your personal information, (5) the specific pieces of personal information we have collected about you, and (6) the categories of personal information we have sold or disclosed for a business purpose. Requests may be made at Calprivacy@moonlightingsolutionsconsulting.com.

California residents may request that we delete information we have collected from or about them, subject to several exceptions, including, but not limited to, if the information is necessary for us or our service provider to: (1)(a) complete your transaction, (b) provide you a good or service, (c) perform a contract between us and you; (2) protect your security and prosecute those responsible for breaching it; (3) fix our system in the case of a bug; (4) protect the free speech rights of your or other users; (5) comply with the California Electronic Communications Privacy Act (Cal. Penal Code ‘1546 et seq.); (6) engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws; (7) comply with a legal obligation; or (8) make other internal and lawful uses of the information that are compatible with the context in which you provided it. Requests may also be made at Calprivacy@moonlightingsolutionsconsulting.com.

We will use commercially reasonable efforts to respond to a verifiable consumer request for access or deletion within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.

Other than as stated in this Privacy Policy, MLS will not share any personal information about you with outside third parties for their direct marketing purposes to the extent prohibited by California law, unless you agree otherwise as authorized by your prior written consent.

California residents have the right to request information from MLS regarding the manner that we may share personal information with affiliated companies and third parties for their direct marketing purposes. To find out what and how we share such information, you may send us an e-mail request at: Calprivacy@moonlightingsolutionsconsulting.com or mail a request to: Privacy Officer, Moonlighting Solutions, LLC, 1150 Revolution Mill Dr., Studio 6, Greensboro, NC 27405,  and receive the following information:

• The categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year, if any;
• The names and addresses of the third parties who received information for their direct marketing purposes; and
• Examples of the services subject to the third parties’ direct marketing programs, if the nature of the third parties’ business cannot be determined from their names.

You may direct us not to sell your personal information to third parties. If you wish to opt-out of the disclosure of information described for interest based targeting advertising and/or data cooperatives, you can do so here Do Not Sell My Personal Information.

Unless permitted by law, we will not do the following as a result of your pursuing any rights under the California Consumer Privacy Act: (i) deny you goods or services, (ii) charge you a different price or rate for goods or services, (iii) provide you a different level or quality of goods or services, or (iv) suggest that you will receive a different price or level of quality of goods or services.

Questions About This Privacy Policy

If you have any questions about this Privacy Policy or the privacy practices of the Sites, please contact us by email at info@moonlightingsolutions.com.

You may also call us at [800-807-7380] or send a letter to:

Moonlighting Solutions, LLC
Attn: Privacy
1150 Revolution Mill Dr., Studio 6
Greensboro, NC 27405