Posted on 10.15.15

A recent article in FierceHealth IT by Brigham and Women’s Hospital cardiologist Reena Pande states that telemedicine can be a catalyst to increasing patient engagement.  Dr. Pande says “consumers who receive care when and where they want it more likely will be compelled to actively participate in monitoring their health.”  She adds “they may be more apt to use the new mechanism and that might make access to care more readily available” and choose not to wait a week for an appointment with their primary care physician or go to an emergency room.

Dr. Pande states that she cannot understand why, with all of the technology available to patients and physicians, patients are still required to make an appointment to physically see their physician.  “That’s a mindset shift that physicians and other providers need to entertain in order for telehealth care to really take off.”

However, Von Nguyen, a senior adviser with the Centers for Medicare & Medicaid Services Innovation Center states that “there’s a certain kind of patient that really responds to [technology],”  “But there are other patients where you could put the fanciest computer … up there and you will get nothing. … This process of patient engagement will be different depending on the patient population.”  Tampa General Hospital CIO Scott Arnold responded that “as the population shifts to a higher concentration of patients who have used digital technology their whole lives, digital consumer-like conveniences are going to become more of a demand.”

You can read then entire article by clicking